EdwinBest.nl
  • Home
  • CRM
  • Cx
  • Masterclasses & Growth sessions
  • Agenda & Webshop
  • About Edwin Best
  • Blog
  • Contact
  • English
    • Nederlands
Select Page

Edwin Best CRM & Cx
Successful customer-centric business

Your Customer Relationship Management (CRM) in line with Customer experience (Cx) for engaged employees and customers.

Contact

Home » Customer experience

Successful CRM & Cx Strategies and Organisational Behaviour Management

by Edwin Best | 3 June 2020 | CRM, Customer experience, Transformation customer centric business, Uncategorized

Article March 2020 in magazine Cx world. This article is co-authored by Edwin Best and Joost Kerkhofs, an entrepreneur and author specialising in Organisational Behavior Management (OBM), and the co-founder of OBM Dynamics, which offers globally recognised...

5 CRM Trends for 2020: Simpler, stronger, smarter

by Edwin Best | 15 May 2020 | CRM, Customer experience

What are the CRM trends on the minds of customer relationship management users as they look to 2020? SAP’s Marjolein de Wit – Customer Experience solution expert and guest blogger on this site – is looking at 5 trends that SAP is currently seeing in the market. #1:...

Gulf Customer Experience Awards 2020 overall winner, RAKEZ’s CX Transformation Journey

by Edwin Best | 2 May 2020 | Customer experience, Transformation customer centric business

The Gulf Customer Experience Awards enables businesses across the Gulf to compete for the ultimate accolade in the world of Customer experience. I have the honour being a member and chair of the jury. Every year I am touched off the inspiring story’s from the...

Bel 030-8771370
of mail [email protected]

Koffie? Neem contact op
Vraag uw offerte aan

Mijn management boek “Succesvol klantgericht ondernemen”

Zoals gezien bij

Edwin Gastspreker bij RTL Z >

The Best CRM Nieuwsbrief

Gratis Ontvangen

Trusted by

Edwin Best CRM & CX Newsletter

Receive updates.


    Management book

    Successful customer-centric business

    Together with business partners and customers I have developed and implemented strategies and run consultancy trajectories in the field of CRM, Customer experience and customer centricity since October 1st, 2009.

    The experience I have gained together with the most recent trends and developments are translated in my management book, which was released in 2019.

    More information

    Click on the items for more information.

    Edwin Best CRM & Cx
    Jutphasestraatweg 14
    3434 BM, Nieuwegein

    +31308771370
    [email protected]

    Blog

    • Successful CRM & Cx Strategies and Organisational Behaviour Management 3 June 2020
    • 5 CRM Trends for 2020: Simpler, stronger, smarter 15 May 2020
    • Gulf Customer Experience Awards 2020 overall winner, RAKEZ’s CX Transformation Journey 2 May 2020

    LinkedIn

    edwinbest
    © 2009 - 2020 TheBestCRM.nl & Thomas Maakt Websites Beter | Sitemap (XML) | Privacyverklaring
    This website uses anonymous cookies. Suggested preferences: essential, preferences, analytical. I Agree